FAQ - Frequently Asked Questions
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FAQ within [ HPLC ]
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«Main Cause» A liquid leak has occurred in the detector. «Countermeasure» Inspect the detector for liquid leaks, and wipe away any liquids from around the l... Show Detail
- No：3404
- Date of Issue：2020/12/02 16:09
- Category： Detector
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«Main Cause» There is a fault in the non-volatile memory of the detector or a non-volatile memory write error has occurred. «Countermeasure» Perform calibra... Show Detail
- No：3403
- Date of Issue：2020/12/02 16:09
- Category： Detector
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Error Code:[0x5630] WARNING LOW SET TEMP
«Main Cause» The setting is too low, relative to room temperature. «Countermeasure» Check the oven temperature setting in instrument parameter settings. If ... Show Detail
- No：3402
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x562F] FATAL LEAK SENSOR
«Main Cause» The leak sensor cannot be detected properly. A broken or short circuit may have occurred. «Countermeasure» Switch the instrument power OFF and ... Show Detail
- No：3401
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x562E] ERROR EXTERNAL INPUT
«Main Cause» Temperature control stopped because an error signal was input via the oven external input terminal. «Countermeasure» Check the connected extern... Show Detail
- No：3400
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x562D] ERROR GAS DETECTED
«Main Cause» Temperature control was stopped because the gas sensor inside the oven detected organic solvent leakage. «Countermeasure» (1) If an organic sol... Show Detail
- No：3399
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x562C] ERROR LEAK DETECTED
«Main Cause» Temperature control was stopped because leakage was detected in the oven. «Countermeasure» Inspect the leakage from flow channels or other loca... Show Detail
- No：3398
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x562B] ERROR OVER T.MAX
«Main Cause» Temperature control was stopped because the oven temperature exceeded the upper limit temperature. «Countermeasure» Set the oven temperature se... Show Detail
- No：3397
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x562A] FATAL AC INPUT POWER
«Main Cause» The power supply voltage or frequency was not recognized properly. «Countermeasure» Switch the instrument power OFF and contact a Shimadzu sale... Show Detail
- No：3396
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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Error Code:[0x5629] ERROR DOOR SENSOR
«Main Cause» The oven door was left ajar for a long time. «Countermeasure» Make sure the door is securely closed. If it is fully closed, it might be a door ... Show Detail
- No：3395
- Date of Issue：2020/12/02 15:47
- Category： Column Oven
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