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FAQ within [ System Controller ]

1-10 of Total 149

1 / 15page
  • Communication fails

    Restart the computer and instrument. Contact a Shimadzu sales or service representative. Reconfigure the workstation configuration settings. Show Detail

    • No:4271
    • Displayed Date:2020/12/03 09:37
    • Brached FAQ
  • A "P.Max" system error occurs

    «Main Cause» The [System P.Max] setting value is not reasonable. «Countermeasure» Make sure the [System P.Max] setting in system controller conf... Show Detail

    • No:4263
    • Displayed Date:2020/12/03 09:24
    • Updated DTM:2020/12/03 09:31
  • Optional products connected to the in...

    «Main Cause» The [Used]/[Not Used] settings for various optional products in configuration settings are set to [Not Used]. «Countermeasure» Make... Show Detail

    • No:4262
    • Displayed Date:2020/12/03 09:24
  • The status remains [Pause] and the an...

    «Main Cause» The [Event In 1] setting is [Ready In]. «Countermeasure» Reconsider the [Event In 1] setting in system controller [Environment sett... Show Detail

    • No:4261
    • Displayed Date:2020/12/03 09:24
  • The autosampler or fraction collector...

    «Main Cause» Is the [Use of Autosampler] or [Use of Fraction collector] checkbox cleared? «Countermeasure» Select the [Use of Autosampler] or [U... Show Detail

    • No:4260
    • Displayed Date:2020/12/03 09:24
  • Cannot connect to SIL-10Ai/P/F or FRC...

    «Main Cause» Only the system controller was restarted. «Countermeasure» Also restart the SIL-10Ai/P/F or FRC-10A units. Show Detail

    • No:4259
    • Displayed Date:2020/12/03 09:24
  • The version number of connected instr...

    «Main Cause» The connected instrument is a model from LC-6 to LC-8A. «Countermeasure» The version number is not displayed for models LC-6AD/7A o... Show Detail

    • No:4258
    • Displayed Date:2020/12/03 09:24
  • The some instruments are not displaye...

    «Main Cause» The instruments on the left are not displayed on the web page. «Countermeasure» To monitor those instruments, use the workstation... Show Detail

    • No:4257
    • Displayed Date:2020/12/03 09:24
  • Instrument is not recognized when con...

    «Main Cause» Link mode setting is [Fixed] (tends to occur if workstation software was force-quit). «Countermeasure» Set link mode to [Auto]. Show Detail

    • No:4256
    • Displayed Date:2020/12/03 09:24
  • Error Code:[0x5C06]

    «Main Cause» Failed to analyze the high-speed LC mode. «Countermeasure» Set the gradient control mode to standard mode.If you need the high-speed LC mode, c... Show Detail

    • No:4144
    • Displayed Date:2020/12/02 16:46

1-10 of Total 149

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