FAQ - Frequently Asked Questions
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Frequently Referenced FAQ
FAQ within [ HPLC ]
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The temperature inside the cabinet is at least 10degree-C...
Did the temperature control function stop? Models with temperature control functionality are designed with higher insulation performance inside the ca... Show Detail
- No：4264
- Date of Issue：2020/12/03 09:24
- Category： Autosampler
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There is leakage from the injection port
Was the autosampler shut down or its power switched OFF? If the autosampler is shut down or its power is switched OFF, it can lose its ability to pres... Show Detail
- No：4265
- Date of Issue：2020/12/03 09:24
- Last Updated：2021/01/19 12:58
- Category： Autosampler
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The retention times for target components are significant...
Has the column temperature deviated? Check the accuracy of the column oven temperature. If not appropriate, adjust the temperature accuracy. Show Detail
- No：4266
- Date of Issue：2020/12/03 09:24
- Category： Column Oven
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Is there a strong air flow blowing onto the system from an air conditioner, for example? Use a barrier or other means to block air flow from hitting t... Show Detail
- No：4267
- Date of Issue：2020/12/03 09:24
- Category： Common
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Spiky noise is output at irregular intervals
Are there bubbles accumulated in the flow cell? Confirm whether the baseline changes significantly when the cell outlet pipe is blocked. Alternatively... Show Detail
- No：4268
- Date of Issue：2020/12/03 09:24
- Category： Detector
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Noise is at least ten times higher when using the two-wav...
Are changes in the mobile phase absorbance level measured at extremely large wavelength levels? Because this detector detects two wavelengths during... Show Detail
- No：4269
- Date of Issue：2020/12/03 09:24
- Category： Detector
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Restart the computer and instrument. Contact a Shimadzu sales or service representative. Reconfigure the workstation configuration settings. Show Detail
- No：4271
- Date of Issue：2020/12/03 09:37
- Category： System Controller
- Brached FAQ
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Solvent Flow Does Not Stabilize
Manually purge the flow channels, degas the mobile phase, clean the suction filter, and purge the flow channels. Replace the plunger seal. Check the plunge... Show Detail
- No：4272
- Date of Issue：2020/12/03 09:43
- Category： Solvent Delivery Module
- Brached FAQ
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Solvent Delivery Pressure Increases
Inspect the detector flow channels. Inspect/replace the column. Does the pressure increase even after backflushing the outlet tubing? Replace the outl... Show Detail
- No：4273
- Date of Issue：2020/12/03 09:56
- Category： Common
- Brached FAQ
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Tighten the leaking connection. Prevent air flow from directly hitting the instrument. If a detector with temperature-control functionality is used, check ... Show Detail
- No：4274
- Date of Issue：2020/12/03 10:01
- Category： Common
- Brached FAQ
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