FAQ - Frequently Asked Questions
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Frequently Referenced FAQ
FAQ within [ HPLC ]
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«Main Cause» attempt was made to use an unregistered rack. «Countermeasure» Set rack number properly. Show Detail
- No：3574
- Date of Issue：2020/12/02 16:30
- Category： Fraction Collector
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«Main Cause» Motor in Z direction (up and down) slipped. «Countermeasure» Turn the power OFF and check if the arm is in contact with something. Show Detail
- No：3573
- Date of Issue：2020/12/02 16:30
- Category： Fraction Collector
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«Main Cause» Motor in Y direction (front and back) slipped. «Countermeasure» Turn the power OFF and check if the arm is in contact with something. Show Detail
- No：3572
- Date of Issue：2020/12/02 16:30
- Category： Fraction Collector
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«Main Cause» Motor in X direction (right and left) slipped. «Countermeasure» Turn the power OFF and check if the arm is in contact with something. Show Detail
- No：3571
- Date of Issue：2020/12/02 16:30
- Category： Fraction Collector
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Error Code:[0x0092] ERR LEAK DETECT
«Main Cause» Concentration of organic phase vapor inside the unit has exceeded the leak sensor actuation level. «Countermeasure» Check for liquid leakage f... Show Detail
- No：3570
- Date of Issue：2020/12/02 16:30
- Category： Autosampler
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Error Code:[0x0091] NO VIAL DETECTED
«Main Cause» No sample vial was placed in the rack position. «Countermeasure» Remedy this problem referring to the following procedure. (1) The sample via... Show Detail
- No：3569
- Date of Issue：2020/12/02 16:30
- Category： Autosampler
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Error Code:[0x001E] SIL:SYRINGE VOLUME
«Main Cause» Invalid aspiration/discharge volume setting of metering pump in pretreatment program. «Countermeasure» If suction volume is larger than syring... Show Detail
- No：3568
- Date of Issue：2020/12/02 16:30
- Category： Autosampler
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Error Code:[0x001C] SIL:SYRINGE VOLUME
«Main Cause» Suction of more volume than syringe capacity was attempted in pretreatment program. «Countermeasure» If suction volume is larger than syringe ... Show Detail
- No：3567
- Date of Issue：2020/12/02 16:30
- Category： Autosampler
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Error Code:[0x001B] ERR PUMP HOME
«Main Cause» Metering pump home position error has occurred. «Countermeasure» Remedy this problem referring to the following procedure. Check if the plunge... Show Detail
- No：3566
- Date of Issue：2020/12/02 16:30
- Category： Autosampler
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Error Code:[0x001A] SIL:NO 6-PORT VALVE HOME
«Main Cause» 6-port valve does not rotate to the correct positions. «Countermeasure» Please perform actions using the following procedures. (1) Check that ... Show Detail
- No：3565
- Date of Issue：2020/12/02 16:30
- Category： Autosampler
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