FAQ - Frequently Asked Questions
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HPLC
Frequently Referenced FAQ
FAQ within [ HPLC ]
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«Main Cause» The measurement value is out of range. «Countermeasure» Check that the bottle holder is properly connected and then unplug and reconnect the po... Show Detail
- No：3844
- Date of Issue：2020/12/02 16:43
- Category： Mobile Phase Monitor
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«Main Cause» The zero point value has deviated significantly from the reference value. «Countermeasure» Please ensure there are no objects placed on the bot... Show Detail
- No：3845
- Date of Issue：2020/12/02 16:43
- Category： Mobile Phase Monitor
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Error Code:[0x5000] FATAL CONNECTION A-B
«Main Cause» Communication failed between pumps A and B in the main system. «Countermeasure» Switch the instrument power OFF and contact a Shimadzu sales or... Show Detail
- No：3846
- Date of Issue：2020/12/02 16:43
- Category： Solvent Delivery Module
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Error Code:[0x5001] WARNING F/W VERSION A-B
«Main Cause» Different versions are being used by pumps A and B in the main system. «Countermeasure» The system can continue to be operated as it is, but fu... Show Detail
- No：3847
- Date of Issue：2020/12/02 16:43
- Category： Solvent Delivery Module
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Error Code:[0x5002] WARNING DEGAS PRESSURE
«Main Cause» A seal problem occurred in the degassing unit vacuum flow channels. «Countermeasure» Check the vacuum pressure in the degassing unit. If the v... Show Detail
- No：3848
- Date of Issue：2020/12/02 16:43
- Category： Solvent Delivery Module
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Error Code:[0x5003] WARNING PUMP CONDITION
«Main Cause» A sudden pressure change was detected during solvent delivery. «Countermeasure» There might be bubbles in the flow channel. Purge the mobile ph... Show Detail
- No：3849
- Date of Issue：2020/12/02 16:43
- Category： Solvent Delivery Module
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Error Code:[0x5F00] ERROR UNUSABLE PANEL
«Main Cause» Communication failed between the operation panel and the main unit. «Countermeasure» Switch the instrument power OFF and contact a Shimadzu sal... Show Detail
- No：3850
- Date of Issue：2020/12/02 16:43
- Category： Common
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Error Code:[0x5F01] WARNING BACKUP DATA
«Main Cause» Backup data cannot be loaded from the main unit. «Countermeasure» The system can continue to be operated as it is, but functionality for backin... Show Detail
- No：3851
- Date of Issue：2020/12/02 16:43
- Category： Common
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Error Code:[0x5F02] WARNING NO PAIRING
«Main Cause» Default settings were not set after operation panel replacement. «Countermeasure» The system can continue to be operated as it is, but the inst... Show Detail
- No：3852
- Date of Issue：2020/12/02 16:43
- Category： Common
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Error Code:[0x5F03] FATAL CALIBRATION DATA
«Main Cause» Data was initialized because the saved calibration data was incorrect. «Countermeasure» Instrument performance might be affected. Contact a Shi... Show Detail
- No：3853
- Date of Issue：2020/12/02 16:43
- Category： Common
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