FAQ - Frequently Asked Questions
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Frequently Referenced FAQ
FAQ within [ HPLC ]
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The wavelength shifted out of alignment
Was the wavelength calibration not performed properly? Perform automatic wavelength calibration. Show Detail
- No:4254
- Date of Issue:2020/12/03 09:24
- Category: Detector
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An error message is not displayed even if mobile phase is...
Is the gas sensor or leak sensor sensitivity inadequate? ·Clean the leak sensor. ·Inspect the gas sensor and leak sensor. If it fails, adjust sensitivi... Show Detail
- No:4253
- Date of Issue:2020/12/03 09:24
- Category: Column Oven
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There is leakage from a flow channel connection
Is the connection loose or damaged? Tighten the connection. If the leak persists after tightening the connection, then replace the connection. Show Detail
- No:4252
- Date of Issue:2020/12/03 09:24
- Category: Autosampler
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There is leakage from a gap in the low pressure valve
Is the airtightness of the rotor and stator decreased? Inspect/replace the rotor and stator. Show Detail
- No:4251
- Date of Issue:2020/12/03 09:24
- Category: Autosampler
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There is leakage from a gap in the high pressure valve
Is the airtightness of the rotor and stator decreased? Inspect/replace the rotor and stator. Show Detail
- No:4250
- Date of Issue:2020/12/03 09:24
- Category: Autosampler
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The rinse solution volume in the seal automatic rinsing k...
Is there leakage from the plunger seal? Replace the plunger seal. If the plunger seal service life was extremely short, then also replace the plunger. Show Detail
- No:4249
- Date of Issue:2020/12/03 09:24
- Category: Solvent Delivery Module
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Error Code:[0x5298] ERROR HPV4 ERROR
«Main Cause» The HPV 4 in the autosampler's connect has detection the error. «Countermeasure» Check the HPV 4. If the we is not cleared, turn off the instru... Show Detail
- No:4158
- Date of Issue:2020/12/02 16:46
- Category: Autosampler
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Error Code:[0x5297] ERROR HPV3 ERROR
«Main Cause» The HPV 3 in the autosampler's connect has detection the error. «Countermeasure» Check the HPV 3. If the we is not cleared,turn off the instrum... Show Detail
- No:4157
- Date of Issue:2020/12/02 16:46
- Category: Autosampler
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Error Code:[0x5296] ERROR FCV SETTING
«Main Cause» FCV port setting is not appropriate. «Countermeasure» Check the setting of FCV ports. Show Detail
- No:4156
- Date of Issue:2020/12/02 16:46
- Category: Autosampler
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Error Code:[0x5295] ERROR DL.V ERROR
«Main Cause» The DL.V valve connected to the autosampler has detected an error. «Countermeasure» Check the power supply of the column oven where the DL.V va... Show Detail
- No:4155
- Date of Issue:2020/12/02 16:46
- Category: Autosampler
131-140 of Total 941