FAQ - Frequently Asked Questions
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FAQ within [ LC-MS ]
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(LCMS) The instrument does not connect
Action1: Check the connection of the USB cable. Try plugging and unplugging the USB cable or changing to a different USB cable. Action2: After checking th... Show Detail
- No：4775
- Date of Issue：2021/01/14 11:29
- Category： Troubleshooting
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•ESI probe /Sub Interface •APCI probe Show Detail
- No：6464
- Date of Issue：2021/06/23 13:46
- Last Updated：2024/09/30 14:24
- Category： Maintenance , LC-MS Consumables
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(LCMS) Consumables (Standard Sample)
- No：6466
- Date of Issue：2021/06/23 13:46
- Last Updated：2024/09/30 14:25
- Category： Maintenance , LC-MS Consumables
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(LCMS) Consumables (Drain Tube)
- No：6468
- Date of Issue：2021/06/23 13:54
- Last Updated：2024/09/30 14:23
- Category： Maintenance , LC-MS Consumables
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(LCMS) Consumables (Rotary Pump Oil)
- No：6470
- Date of Issue：2021/06/23 14:28
- Last Updated：2024/09/30 14:24
- Category： Maintenance , LC-MS Consumables
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- No：6472
- Date of Issue：2021/06/23 14:30
- Last Updated：2024/09/30 14:23
- Category： Maintenance , LC-MS Consumables
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(LCMS) Consumables (Section Around the Lens)
- No：6474
- Date of Issue：2021/06/23 14:33
- Last Updated：2024/09/30 14:25
- Category： Maintenance , LC-MS Consumables
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(LCMS) An error occurred in the high-pressure power supply
Cause: The current limiter of the high-pressure power supply was activated. Perform auto-tuning. If the error persists, detailed inspection is necessa... Show Detail
- No：6911
- Date of Issue：2021/09/03 14:49
- Category： Troubleshooting
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New Rights Groups (LabSolutions DB/CS)
1.Double-click the [User Administration] folder icon in the [Administration Tools] subwindowof the [LabSolutions Main] window. 2.Double click the (Rig... Show Detail
- No：7090
- Date of Issue：2021/10/07 08:36
- Last Updated：2022/01/21 15:07
- Category： LabSolutions DB/CS , HPLC , GC-MS , Molecular Spectroscopy , GC , Thermal Analysis(TA) , Total Organic Carbon Analysis(TOC) , Software , Software
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Edit the Operation Rights in a Group (LabSolutions DB/CS)
1.Double-click the name of the group to change in the [Rights Group Administration] subwindow,or select the rights group and click [Edit]. 2. Add o... Show Detail
- No：7091
- Date of Issue：2021/10/07 08:51
- Last Updated：2022/01/21 15:08
- Category： LabSolutions DB/CS , HPLC , GC-MS , Molecular Spectroscopy , GC , Thermal Analysis(TA) , Total Organic Carbon Analysis(TOC) , Software , Software
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