FAQ - Frequently Asked Questions

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  • No : 4262
  • Date of Issue : 2020/12/03 09:24
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Optional products connected to the instrument are not displayed

Optional products connected to the instrument are not displayed.
Example:
· The optional value connected to the pump is not displayed.
· The flow channel selection valve for the column oven is not displayed.
· The solvent recycle valve connected to the detector is not displayed.
· The sub-controller valve is not displayed.
Category : 

Answer

«Main Cause»
The [Used]/[Not Used] settings for various optional products in configuration settings are set to [Not Used].
 
«Countermeasure»
Make sure configuration settings for each instrument are specified correctly.

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