FAQ - Frequently Asked Questions

1. Double-click the [User Administration] folder icon in the [Administration Tools] subwindow of the [LabSolutions Main] window.

 

2. Double click the (Release User Lockout) icon.
 

 

3. Select the user to be released, and click [Release].
  The selected locked out user is released, and can now re-enter the software.
 

 

4. Click [Close].

 

NOTE:

  • To release multiple locked out users, select the users, either with the [Ctrl] key held down or by selecting continuous users by dragging the mouse, and then click [Release].
  • To release locked out PCs, click the (Release PC Lockout) icon in the [Administration Tools/User Administration] window, and perform the same operation.
    Unlocked PCs can be used again by logging into the software from that PC.