FAQ - Frequently Asked Questions

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  • No : 6034
  • Date of Issue : 2021/05/18 15:33
  • Last Updated : 2021/06/03 12:59
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DCG flow rate is not enough[Error Code:4213]

The pressure or flow rate may have not reached the set value due to the following reasons.
  • The gas supply pressure is insufficient.
  • There is a leak at tubing connections.
  • The resistance of supply tubing is large (since the tubing connected is long or its inner diameter is small).
Category : 

Answer

  • Check that the gas main valve is open.
  • Check that the gas supply pressure is within the range below.
  • Check that the supply pressure is sufficient for the BID detector gas to flow.
  • When using the helium purifier HP2, check that there is no leak at tubing connections.
  • Check that no tubing connections are loose and there is no leak.
  • Contact your Shimadzu service representative to check the inner diameter and length of used tubing.
 

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