FAQ - Frequently Asked Questions

CARm AFC PCB error [Error Code:11 12 53 54]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative to ask for part replacement. Show Detail

DET#1 2 3 4 PCB error [Error Code:7 8 9 10]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative to ask for part replacement. Show Detail

AOCn syringe counter error [Error Code:88 89]

Replace the consumables and then reset the counter on [Analysis Counter] screen. *Refer to the following for how to reset the counter value. ... Show Detail

CARx insert counter error [Error Code:84 85 86 87]

Replace the consumables and then reset the counter on [Analysis Counter] screen. *Refer the below for how to replace the liner. MaintenanceHelp_SPL... Show Detail

CARx septum counter error [Error Code:80 81 82 83]

Replace the consumables and then reset the counter on [Analysis Counter] screen. *Refer the below for how to replace the septum. MaintenanceHelp_In... Show Detail

AUX3-AUX5 relay error [Error Code:1047]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. Show Detail

INJ1-DET2 relay error [Error Code:1046]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. Show Detail

COL relay error [Error Code:1045]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. Show Detail

Power controller board com. failed [Error Code:4045]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. Show Detail

DET#1 2 3 4 FPD cooling fan error [Error Code:4121 4122 4...

Turn off the main power of the instrument and check the installation status of the cooling fan. If it is installed correctly, the hardware fails. Turn off ... Show Detail