FAQ - Frequently Asked Questions

Cause1: Either the hollow cathode lamp for the target element has not been installed, or it has been installed in a socket that differs from the analysis conditions.
Corrective Action1: Correctly install the hollow cathode lamp for the target element. Click here for Replacing the Hollow Cathode Lamp

 

Cause2: The [AUTO ZERO] button has been pressed by mistake during measurement.
Corrective Action2: Press the [AUTO ZERO] button while spraying the solvent instead of the sample. Then resume measurement.

 

Cause3: The lit time of the deuterium lamp has exceeded the cumulative life time of the lamp.
Corrective Action3: Replace the deuterium lamp. Click here for Replacing the Deuterium Lamp

 

Cause4: The lit time of the hollow cathode lamp has exceeded the cumulative life time of the lamp.
Corrective Action4: Replace the hollow cathode lamp. Click here for Replacing the Hollow Cathode Lamp

 

Cause5: The slot of the burner head is not on the optical axis.
Corrective Action5: Adjust the position of the atomizer in the forward/backward direction or the up/down direction to adjust the positional relationship between the burner slot and the optical axis.
  See "Atomizer/Gas Flow Rate Setup" of the instruction manual..

 

Cause6: Deposits or foreign objects have become attached to the capillary tube in the nebulizer section.
Corrective Action6: Clean the capillary tube using a cleaning wire. Click here for Burner Maintenance

 

Cause7: The nebulizer has deteriorated.

Corrective Action7: Replace the nebulizer (ask your Shimadzu representative).

 

Cause8: The sampling tube has deteriorated.

Corrective Action8: Replace the sampling tube. Click here for Burner Maintenance

 

Cause9: The polyethene tube covering the capillary tube in the nebulizer section has broken.
Corrective Action9: Replace the polyethene tube. Click here for Burner Maintenance