FAQ - Frequently Asked Questions

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  • No : 4775
  • Date of Issue : 2021/01/14 11:29
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(LCMS) The instrument does not connect

(LCMS) The instrument does not connect
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Answer

Action1: Check the connection of the USB cable. Try plugging and unplugging the USB cable or changing to a different USB cable.
Action2: After checking that the power to the instrument (MS, LC) is ON, restart the PC. Check the environment settings in LabSolutions.

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