FAQ - Frequently Asked Questions

Cause 1: Does Rotary Pump1 (RP1) operate?

Action 1: Connect the RP1 power cable to the back panel of the MS, and turn on the RP1 switch.

If not resolved, contact a Shimadzu sales or service representative.

 

Cause 2: Turbo pump problem.

Action 2: When the Turbo pump does not start even though low vacuum is less than 300 Pa, contact a Shimadzu sales or service representative.

 

Cause 3: Is the RP1 oil at the proper level?

Action 3: Adjust RP1 oil level.

 

Cause 4: Vacuum leaks

Action 4: Check for vacuum leaks.

  Click here for Checking for Leaks.

 

Vacuum system not automatically restored after power failure.

Action 1: Automatic restart will not occur. Click here for Measurres durriing Powerr Outtage.

Action 2: Vacuum system was already off during the power failure.