FAQ - Frequently Asked Questions

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  • No : 3561
  • Date of Issue : 2020/12/02 16:30
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Error Code:[0x0014] SIL:NO 3-PORT VALVE HOME

Error Message: The home position of the three-way valve failed to detection.
Category : 

Answer

«Main Cause»
Rotation of 3-way valve motor was faulty.
 
«Countermeasure»
Please perform actions using the following procedures.
(1) Check that the rotor seal has not exceeded its service life.
- If it has, replace it with a new rotor seal.
(2) Disassemble the valve and clean it.
- Due to mobile phase contaminants or sample impurities, the torque necessary for valve rotation may increase excessively. Remove these contaminants by disassembling the valve and cleaning it. (If any scratches are found on the rotor seal surface, replace it with a new rotor seal.)
If the error is not corrected after performing the actions above, contact a Shimadzu sales or service representative.

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