FAQ - Frequently Asked Questions

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Frequently Referenced FAQ

Latest FAQ

FAQ within [ Common ]

11-20 of Total 34

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  • Error Code:[0x5F05] FATAL UNEXPECTED ERROR

    «Main Cause» The system was restarted for safety reasons, because a system error occurred. «Countermeasure» Restart the system again. If it occurs frequentl... Show Detail

    • No：3855
    • Date of Issue：2020/12/02 16:43

  • The baseline undulates

    Is there a strong air flow blowing onto the system from an air conditioner, for example? Use a barrier or other means to block air flow from hitting t... Show Detail

    • No：4267
    • Date of Issue：2020/12/03 09:24

  • Solvent Delivery Pressure Increases

    Inspect the detector flow channels. Inspect/replace the column. Does the pressure increase even after backflushing the outlet tubing? Replace the outl... Show Detail

    • No：4273
    • Date of Issue：2020/12/03 09:56
    • Brached FAQ

  • Baseline Does Not Stabilize

    Tighten the leaking connection. Prevent air flow from directly hitting the instrument. If a detector with temperature-control functionality is used, check ... Show Detail

    • No：4274
    • Date of Issue：2020/12/03 10:01
    • Brached FAQ

  • Poor Area Value Reproducibility

    If the solvent delivery pump flow is unstable, then area values and reproducibility are also unstable. Check the solvent delivery pump for pulsation, leakage... Show Detail

    • No：4276
    • Date of Issue：2020/12/03 10:09
    • Brached FAQ

  • Carryover Does Not Disappear

    Autosamplers include rinsing functionality. Rinse the exterior and interior surfaces of the needle with solvent. Change the type of rinse solution and rins... Show Detail

    • No：4278
    • Date of Issue：2020/12/03 10:16
    • Brached FAQ

  • No power is supplied when power switch is switched ON

    Plug in the power cord properly. Replace it with a power cord of the same type. Use a power supply that meets the power supply specifications for the ins... Show Detail

    • No：4279
    • Date of Issue：2020/12/03 10:18
    • Brached FAQ

  • Peak retention times vary

    Pump 2-propanol to rinse the check valve. However, if a buffer solution is being used, rinse the check valve with purified water first. Then rinse it by pump... Show Detail

    • No：4290
    • Date of Issue：2020/12/03 10:43
    • Brached FAQ

  • The peak shape is abnormal

    Check the column using known analytical conditions. If the column has deteriorated, replace it. Connect the tubing correctly. Backflush the high pressure... Show Detail

    • No：4291
    • Date of Issue：2020/12/03 10:46
    • Brached FAQ

  • No peaks are output

    Check the column using known analytical conditions. If the column has deteriorated, replace it. Confirm whether the solvent delivery pump is functioning pr... Show Detail

    • No：4292
    • Date of Issue：2020/12/03 10:49
    • Brached FAQ

11-20 of Total 34

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