FAQ - Frequently Asked Questions

AOCm L3 vial is not set[Error Code:6038 6043]

• Check whether vials conforming to the equipment are being used. • Check whether the operating environment is appropriate. Show Detail

AOCm L2 vial is not set[Error Code:6037 6042]

• Check whether vials conforming to the equipment are being used. • Check whether the operating environment is appropriate. Show Detail

AOCm solvent vial is not set[Error Code:6036 6041]

• Check whether vials conforming to the equipment are being used. • Check whether the operating environment is appropriate. Show Detail

AOCm waste vial is not set[Error Code:6013 6035]

• Check whether vials conforming to the equipment are being used. • Check whether the operating environment is appropriate. Show Detail

AOCm installation error[Error Code:6010 6032]

Check that the auto injector is mounted correctly and not at an angle. Show Detail

AOCm sample vial is not set[Error Code:6008 6030]

[In case of AOC-30i] • Check whether vials conforming to the equipment are being used. • Check whether the operating environment is appropriate... Show Detail

AOCm can not start[Error Code:6004 6026]

Close the door, remove the cause, and press the [RESET] button. If the error occurs again after taking the measures, turn off the main power of the instrume... Show Detail

AOCm plunger error[Error Code:6003 6025]

• If the plunger is bent, replace the syringe. • If the plunger is not working properly, clean the plunger or replace the syringe. • Revise the wash count ... Show Detail

AOCm syringe error[Error Code:6002 6024]

[In case of AOC-30i] • Check that the auto injector is mounted correctly and not at an angle. • Replace the syringe. If the error appears even after... Show Detail

AOCm rack error[Error Code:6001 6023]

[In case of AOC-30i] Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. [In case o... Show Detail