FAQ - Frequently Asked Questions

DetAPCn air set point not reached[Error Code:2016 2019 20...

・Check that the gas main valve is open. ・Check that the gas supply pressure is within the range below. ・Check that the supply pressure is sufficient ... Show Detail

DetAPCn hydrogen set point not reached[Error Code:2015 20...

・Check that the gas main valve is open. ・Check that the gas supply pressure is within the range below. ・Check that the supply pressure is sufficient ... Show Detail

DetAPCn makeup set point not reached[Error Code:2014 2017...

・Check that the gas main valve is open. ・Check that the gas supply pressure is within the range below. ・Check that the supply pressure is sufficien... Show Detail

Oven door is open[Error Code:1061]

Close column oven door and press [Reset]. If the error appears even with the oven door closed, turn off the main power of the instrument, stop gas supply, a... Show Detail

DET#n set temperature is low[Error Code:1049 1050 1051 1052]

・To prevent detector contamination, set a detector temperature higher than the column oven temperature. ・When setting a detector temperature lower than the ... Show Detail

COL CRG is out of control[Error Code:1034]

・When oven door opens, close the door and press [Reset]. ・When coolant becomes empty, turn off the main power of the instrument and replace coolant. ・If th... Show Detail

Heat is escaping[Error Code:1001]

・When oven door opens, close the door and press [Reset]. ・When the insulation of the oven has a hole, turn off the main power of the instrument and close th... Show Detail

Prep run wait time elapsed[Error Code:9062]

For manual injection analyses, introduce the sample within the [Prep RUN Wait Time]. For analyses with extended pre-run time, such as for HS warming, set [P... Show Detail

Gas Selector# sub was overpressure[Error Code:2368 2369]

Check the supply gas pressure. If the supply pressure is correct, turn off the main power of the instrument, stop gas supply, and contact your S... Show Detail

Gas Selector# purge was overpressure[Error Code:2366 2367]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. Show Detail