FAQ - Frequently Asked Questions

AOC-20s sample vial removed[Error Code:6021]

Check and perform the following. • Redo the teaching using the vial to be used for actual analysis. [In case of AOC-30i] AOC-30i_AOC-20sU_SamplerTea... Show Detail

AOC-20s holding error[Error Code:6020]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. Show Detail

AOC-20s vial returning error[Error Code:6019]

Check and perform the following. • Redo the teaching using the vial to be used for actual analysis. [In case of AOC-30i] AOC-30i_AOC-20sU_SamplerTea... Show Detail

AOC-20s vial setting error[Error Code:6018]

Check and perform the following. • Check for any vial left from the previous sampling. • Redo the teaching using the vial to be used for actual analysis.... Show Detail

AOC-20s can not start[Error Code:6017]

Press the auto injector [RESET] button. Show Detail

AOC-20s up/down error[Error Code:6016]

Check and perform the following. • Check whether the initialization process at power-on can be completed. • Redo the teaching using the vial to be used for... Show Detail

AOC-20s expansion and control error[Error Code:6015]

Redo the teaching using the vial to be used for actual analysis. [In case of AOC-30i] AOC-30i_AOC-20sU_SamplerTeaching.pdf [In case of AOC-20i] ... Show Detail

AOC-20s rotating error[Error Code:6014]

Redo the teaching using thea vial to be used for actual analysis. [In case of AOC-30i] AOC-30i_AOC-20sU_SamplerTeaching.pdf [In case of AOC-20i] ... Show Detail

AOCm vial sensor error[Error Code:6040 6045]

Check and perform the following. • Check whether the operating environment is appropriate. • Remove any dust or particles from the vial sensor. Show Detail

AOCm turret step out[Error Code:6039 6044]

Turn off the power, turn the turret gently with your hands, and check the following: • No cable is caught in the turret's notch. • No part is interfering w... Show Detail