FAQ - Frequently Asked Questions

System is not ready [Error Code:9010]

Start the analysis after the system is ready. If this message appears when all the parameters including temperature and flow are ready, check the followin... Show Detail

Pre-Run program time error [Error Code:4304]

Do not set thetotal time longer than 9999.99 min. The analysis can be performed even after this message is displayed, however, the program finishes afte... Show Detail

Clean up program time error [Error Code:4303]

Do not set the total time longer than 9999.99 min. The analysis can be performed even after this message is displayed, however, the program finishes aft... Show Detail

Clean up program start error [Error Code:4305]

Set the initial temperature of the column oven at higher values than room temperature by more than 2℃. (Example, Set the temperature at more than 27 ℃ whe... Show Detail

COL CRG use time warning [Error Code:9000]

Replace the coolant and then reset the counter. <GC instrument monitor setting> Press HOME button > [Function] > [Diagnosis] >... Show Detail

Fan use time warning [Error Code:9002]

Risk of current leakage, heat, smoke, and ignition increases. Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sa... Show Detail

CARx septum counter warning [Error Code:9004 9005 9006 9052]

Replace the septum and then reset the counter. Septum replacement MaintenanceHelp_Inj-Septum-Replacement.pdf Counter reset <GC i... Show Detail

CARx insert counter warning [Error Code:9007 9008 9009 9053]

Replace the insert and then reset the counter. Insert replacement MaintenanceHelp_SPL-WBI-Glass-Insert-Replacement.pdf Counter reset &l... Show Detail

DET#n ignition failed. [Error Code:4203 4204 4205 4206]

Inspect the FID jet according to the following manual. MaintenanceHelp_FID-Collector-Inspection-n-Jet-Replacement.pdf Press(HOME) - [Detector] button on... Show Detail

Ignition finished(retried) [Error Code:9011]

Check the following items. ・Check for gas leaks. ・Verify the gas flows. ・Diagnoseignition pulse and ignition sequence by standard ... Show Detail