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(AGX-V) Alarm Display / Alarm Code
(AGX-V) Alarm Display / Alarm Code
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Answer
When the instrument has detected an error, an alarm message is displayed on the LCD touch panel of the smart controller and on the screen of the special software TRAPEZIUMX-V.
See an example of the special software TRAPEZIUMX-V display as below.
See an example of the special software TRAPEZIUMX-V display as below.
While an alarm is displayed, the crosshead stops and the screen cannot be changed. Read the alarm content carefully, clear the alarm display and perform the recovery measure.
NOTE: If a computer is connected, an error cannot be cleared from the LCD touch panel of the smart controller. Press the [Reset] button shown on the TRAPEZIUMX-V screen of the computer.
Alarm Code:
Alarm Code. 1: Initialization Error, CPU2 System Error, Restart Instrument.
Alarm Code. 2: Initialization Error, EEP-ROM Error (PF), Restart Instrument.
Alarm Code. 3: Initialization Error, Peripheral Device Error, Restart Instrument.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 4: Initialization Error, Operation Unit Unconnected, Restart Instrument.
• Check connection of the smart controller or operation controller (option).
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 5: Initialization Error, CPU1 Startup Error, Restart Instrument.
Alarm Code. 6: Initialization Error, CPU1 Communication Error, Restart Instrument.
Alarm Code. 7: Initialization Error, DIP Switch Read Error (PF), Restart Instrument.
Alarm Code. 8: Initialization Error, Load Inconsistency Error, Restart Instrument.
Alarm Code. 9: Initialization Error, Operation Unit Data Set, Restart Instrument.
Alarm Code. 10: Initialization Error, Absolute Position Read, Restart Instrument.
Alarm Code. 11: Initialization Error, Stroke Information, Restart Instrument.
Alarm Code. 12: Initialization Error, Internal Unit Information, Restart Instrument.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 101: Emergency Stop Alarm (External), Check Safety and Release Switch.
• Check safety in the test space and its surroundings.
• Release the emergency stop switch of the operation controller (option).
• Check connection of the smart controller or operation controller (option).
• Release the emergency stop switch of the operation controller (option).
• Check connection of the smart controller or operation controller (option).
Click here for "(AGX-V) Configuring/Checking the Safety Devices".
Alarm Code. 102: Emergency Stop Alarm (Internal), Check Safety and Release Switch.
• Check safety in the test space and its surroundings.
• Release the emergency stop switch of the instrument.
• Release the emergency stop switch of the instrument.
Click here for "(AGX-V) Configuring/Checking the Safety Devices".
Alarm Code. 201: Crosshead Upper Limit, Check Safety and Release Upper Limit Switch.
Alarm Code. 202: Crosshead Lower Limit, Check Safety and Release Lower Limit Switch.
• Check safety in the test space and its surroundings.
• Release the crosshead lower limit of the instrument.
• You can also press the standby button to power the motor and raise the crosshead in the jog operation.
• Release the crosshead lower limit of the instrument.
• You can also press the standby button to power the motor and raise the crosshead in the jog operation.
Click here for "(AGX-V) Configuring/Checking the Safety Devices".
Alarm Code. 301: System Voltage Error, 24V Power Supply Voltage, Restart Instrument.
Alarm Code. 302: System Voltage Error, 12V Power Supply Voltage, Restart Instrument.
Alarm Code. 303: System Voltage Error, +15V Power Supply Voltage, Restart Instrument.
Alarm Code. 304: System Voltage Error, -15V Power Supply Voltage, Restart Instrument.
Alarm Code. 305: System Voltage Error, SV-VIN1 Input Voltage, Restart Instrument.
Alarm Code. 306: System Voltage Error, SV-VIN2 Input Voltage, Restart Instrument.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 307: System Voltage Error, USB-VBUS0 Input Voltage, Restart Instrument.
Alarm Code. 308: System Voltage Error, USB-VBUS1 Input Voltage, Restart Instrument.
• Disconnect the devices connected to the USB connectors.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 400: Return Execution Error, Perform ”Position zero”.
• Press the position zero button of the smart controller, operation controller (option) or the computer software.
Alarm Code. 501: Distance Between Jigs Error, Set initial value for Inter-jig distance.
• Open the distance between jigs setting screen of the smart controller, operation controller (option) or the computer software and register the current distance between jigs.
Click here for "(AGX-V) Moving the Crosshead".
Alarm Code. 502: Distance Between Jigs Error, This is not a registered jig.
• Check that the registered jig/load cell used for registration is connected.
Click here for "(AGX-V) Moving the Crosshead".
Alarm Code. 900: Servo Off, The motor power is off. Press the standby button.
• Press the standby button to power the motor.
Alarm Code. 1000: Servo Startup Error, Restart Instrument.
Alarm Code. 1101: Servo Alarm, I/F Wiring Error (000), An alarm has gone off in the servo amplifier.
Alarm Code. 1102: Servo Alarm, Current Error (001), An alarm has gone off in the servo amplifier.
Alarm Code. 1103: Servo Alarm, Overload/Temp. Error (010), An alarm has gone off in the servo amplifier.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 1104: Servo Alarm, Power Supply Error (011), An alarm has gone off in the servo amplifier.
• Check that the power supply voltage to the instrument is within ±10% of the rated value.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 1105: Servo Alarm, Motor Encoder Wiring (100), An alarm has gone off in the servo amplifier.
Alarm Code. 1106: Servo Alarm, Motor Encoder Error (101), An alarm has gone off in the servo amplifier.
Alarm Code. 1107: Servo Alarm, Overspeed/Deviation (110), An alarm has gone off in the servo amplifier.
Alarm Code. 1108: Servo Alarm, Memory Error (111), An alarm has gone off in the servo amplifier.
Alarm Code. 1109: Servo Alarm, SET Error, An alarm has gone off in the servo amplifier.
Alarm Code. 1110: Servo Alarm, Power On Permission Error, An alarm has gone off in the servo amplifier.
Alarm Code. 1111: Servo Alarm, Servo On Error, An alarm has gone off in the servo amplifier.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 1200: Computer Connection Error, After Checking LAN Cable, Restart Instrument.
• Check connection of the communication cable between the instrument and computer and connection of the communication path (e.g., relay).
• Exit the computer software and then start it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Exit the computer software and then start it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 1300: USB Drive Error, Check Connection of USB Drive.
• Disconnect the USB drive connected to the USB connector and connect it again.
• Check that you are using a (validated) USB drive specified by us.
• Check that the USB drive has been formatted to FAT16/FAT32.
• Check that you are using a (validated) USB drive specified by us.
• Check that the USB drive has been formatted to FAT16/FAT32.
Alarm Code. 1401: Interlock Alarm, Check Safety and Clear Interlock.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 1402: Interlock Alarm, Close Protection cover.
• Close the protection cover.
Click here for "(AGX-V) Configuring/Checking the Safety Devices".
Alarm Code. 1403: Interlock Alarm, Open and Close Protection cover.
• Open and close the protection cover.
• To perform the next test in succession, open the protection cover and close it again.
• To perform the next test in succession, open the protection cover and close it again.
Click here for "(AGX-V) Configuring/Checking the Safety Devices".
Alarm Code. 2000: Overrating Alarm, Sensor Name (TD#), Exceeded Rated Value.
Alarm Code. 2100: Underrating Alarm, Sensor Name (TD#), Exceeded Rated Value.
Alarm Code. 2200: Software Limit Alarm, Sensor Name (TD#), Reached Limit Value.
• Check safety in the test space and its surroundings.
• Recover the sensor from the overload.
• Recover the sensor from the overload.
Alarm Code. 2300: Automatic Control Alarm, Controllable speed of Sensor Name (TD#) exceeded.
• The speed of the instrument has reached the limit value.
• Check that the test condition is correct.
• Lower the stress or strain increasing rate.
• Check that the test condition is correct.
• Lower the stress or strain increasing rate.
Alarm Code. 2400: Contact Detect Alarm, Force Changed and Safety Function Was Activated.
• Check safety in the test space and its surroundings.
• Press the standby button to power the motor.
• Press the standby button to power the motor.
Alarm Code. 3000: CAL Connector Read Error, Check the CAL connector of Sensor Name (TD#).
Alarm Code. 3100: CAL Connector Write Error, Check the CAL connector of Sensor Name (TD#).
• Disconnect the CAL connector connected to the displayed sensor (TD#) and connect it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 3200: Auto Zero Error, Check the measured value of Sensor Name (TD#).
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 3300: F-CAL Execution Error, Check the reference sensor, Sensor Name (TD#) and polarity of the sensor.
Alarm Code. 3401: E-CAL Data Creation Error, Auto Zero Failed. Try Again.
Alarm Code. 3402: E-CAL Data Creation Error, E-CAL Signal Error. Try Again.
Alarm Code. 3404: E-CAL Data Creation Error, Outside Adjustable Range. Try Again.
Alarm Code. 3405: E-CAL Data Creation Error, Adjustment Was Aborted. Try Again.
Alarm Code. 3406: E-CAL Data Creation Error, Calibration Failed. Try Again.
Alarm Code. 3407: E-CAL Data Creation Error, System Error
• Check that the correct CAL connector is connected to the displayed sensor (TD#).
• Disconnect the CAL connector connected to the displayed sensor (TD#) and connect it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Disconnect the CAL connector connected to the displayed sensor (TD#) and connect it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 3501: E-CAL Execution Error, Auto Zero Failed. Try Again.
Alarm Code. 3502: E-CAL Execution Error, E-CAL Signal Error. Try Again.
Alarm Code. 3503: E-CAL Execution Error, E-CAL Data Error. Try Again.
Alarm Code. 3504: E-CAL Execution Error, Outside Adjustable Range. Try Again.
Alarm Code. 3505: E-CAL Execution Error, Adjustment Was Aborted. Try Again.
Alarm Code. 3506: E-CAL Execution Error, Calibration Failed. Try Again.
Alarm Code. 3507: E-CAL Execution Error, System Error
Alarm Code. 3600: Linearize Error, The calculation results were not appropriate. Try Again.
Alarm Code. 3700: Calibration Error, Check Signal of Sensor Name (TD#).
• Check that the correct CAL connector is connected to the displayed sensor (TD#).
• Check that the CAL connector connected to the displayed sensor (TD#) was calibrated (went through F-CAL).
• Disconnect the CAL connector connected to the displayed sensor (TD#) and connect it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Check that the CAL connector connected to the displayed sensor (TD#) was calibrated (went through F-CAL).
• Disconnect the CAL connector connected to the displayed sensor (TD#) and connect it again.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 3800: E-CAL Inexecution Alarm, Execute E-CAL.
• Execute E-CAL of the test force sensor.
Click here for "(AGX-V) Calibration of a Load Cell (E-CAL)".
Alarm Code. 4001: Communication FPGA Error, Abnormal Chip Temp.Increase, Restart Instrument.
Alarm Code. 4002: Communication FPGA Error, Inner Core Power Supply, Restart Instrument.
Alarm Code. 4003: Communication FPGA Error, Inner Circuit Power Supply, Restart Instrument.
Alarm Code. 4004: Communication FPGA Error, Block RAM Power Supply, Restart Instrument.
Alarm Code. 4005: Communication FPGA Error, Outside Specifications, Restart Instrument.
Alarm Code. 4101: Measurement FPGA Error, Abnormal Chip Temp.Increase, Restart Instrument.
Alarm Code. 4102: Measurement FPGA Error, Inner Core Power Supply, Restart Instrument.
Alarm Code. 4103: Measurement FPGA Error, Inner Circuit Power Supply, Restart Instrument.
Alarm Code. 4104: Measurement FPGA Error, Block RAM Power Supply, Restart Instrument.
Alarm Code. 4105: Measurement FPGA Error, Outside Specifications, Restart Instrument.
Alarm Code. 4201: Control FPGA Error, Abnormal Chip Temp.Increase, Restart Instrument.
Alarm Code. 4202: Control FPGA Error, Inner Core Power Supply, Restart Instrument.
Alarm Code. 4203: Control FPGA Error, Inner Circuit Power Supply, Restart Instrument.
Alarm Code. 4204: Control FPGA Error, Block RAM Power Supply, Restart Instrument.
Alarm Code. 4205: Control FPGA Error, Outside Specifications, Restart Instrument.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 4501: Operation Unit 1 Alarm, Power Supply Voltage Error, Restart Instrument.
Alarm Code. 4502: Operation Unit 1 Alarm, Electronic Fuse Error, Restart Instrument.
Alarm Code. 4503: Operation Unit 1 Alarm, Communication Framing Error, Restart Instrument.
Alarm Code. 4504: Operation Unit 1 Alarm, Communication CRC Error, Restart Instrument.
Alarm Code. 4505: Operation Unit 1 Alarm, Check Connection Cable of Operation Unit.
Alarm Code. 4601: Operation Unit 2 Alarm, Power Supply Voltage Error, Restart Instrument.
Alarm Code. 4602: Operation Unit 2 Alarm, Electronic Fuse Error, Restart Instrument.
Alarm Code. 4603: Operation Unit 2 Alarm, Communication Framing Error, Restart Instrument.
Alarm Code. 4604: Operation Unit 2 Alarm, Communication CRC Error, Restart Instrument.
Alarm Code. 4605: Operation Unit 2 Alarm, Check Connection Cable of Operation Unit.
Alarm Code. 4701: Operation Unit 3 Alarm, Power Supply Voltage Error, Restart Instrument.
Alarm Code. 4702: Operation Unit 3 Alarm, Electronic Fuse Error, Restart Instrument.
Alarm Code. 4703: Operation Unit 3 Alarm, Communication Framing Error, Restart Instrument.
Alarm Code. 4704: Operation Unit 3 Alarm, Communication CRC Error, Restart Instrument.
Alarm Code. 4705: Operation Unit 3 Alarm, Check Connection Cable of Operation Unit.
• Check connection of the smart controller or operation controller (option).
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
Alarm Code. 5101: Hydraulic Power Unit Alarm, Hydraulic Power Unit Is OFF.
• Turn on the hydraulic power unit.
• If the alarm still persists after the power is turned on, contact a Shimadzu sales or service representative.
• If the alarm still persists after the power is turned on, contact a Shimadzu sales or service representative.
Alarm Code. 5102: Hydraulic Power Unit Alarm, Oil Level Error, Check Hydraulic Power Unit.
• Check the oil level.
• If the oil level is low, add hydraulic oil.
• If the alarm still persists even if the oil level is higher than the reference value, contact a Shimadzu sales or service representative.
• If the oil level is low, add hydraulic oil.
• If the alarm still persists even if the oil level is higher than the reference value, contact a Shimadzu sales or service representative.
Alarm Code. 5103: Hydraulic Power Unit Alarmm, Oil Temperature Error, Check Hydraulic Power Unit.
• Do not touch the hydraulic power unit immediately after the alarm occurred.
• Stop the hydraulic power unit and leave it for two hours or more.
• If the alarm still persists after the temperature of the hydraulic power unit has decreased, contact a Shimadzu sales or service representative.
• If the oil temperature error occurs frequently, change the use frequency or use a cooling device.
• Stop the hydraulic power unit and leave it for two hours or more.
• If the alarm still persists after the temperature of the hydraulic power unit has decreased, contact a Shimadzu sales or service representative.
• If the oil temperature error occurs frequently, change the use frequency or use a cooling device.
Alarm Code. 5104: Hydraulic Power Unit Alarm, Thermal Error, Check Hydraulic Power Unit.
• Overload has occurred in the motor.
• Contact a Shimadzu sales or service representative.
• Contact a Shimadzu sales or service representative.
Alarm Code. 6001: Parameter Error (1), Test Speed Setting Is Outside Range. Check Speed Setting.
• Check the test conditions.
• Check that the test speed setting satisfies the specifications of the instrument.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
• Check that the test speed setting satisfies the specifications of the instrument.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
Alarm Code. 6002: Parameter Error (1), Maximum Point Setting Is Outside Range. Check Maximum Point.
• Check the test conditions.
• Check the maximum point setting is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
• Check the maximum point setting is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
Alarm Code. 6003: Parameter Error (1), Minimum Point Setting Is Outside Range. Check Minimum Point.
• Check the test conditions.
• Check the minimum point setting is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
• Check the minimum point setting is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
Alarm Code. 6004: Parameter Error (1), Stroke Speed Is Outside Control Range.
• Check the test conditions.
• When stress or strain control is performed, check that the stress or strain increasing rate is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
• When stress or strain control is performed, check that the stress or strain increasing rate is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
Alarm Code. 6101: Parameter Error (2), Test Speed 1 Is Outside Range. Check Speed 1.
Alarm Code. 6102: Parameter Error (2), Test Speed 2 Is Outside Range. Check Speed 2.
Alarm Code. 6103: Parameter Error (2), Test Speed 3 Is Outside Range. Check Speed 3.
• Check the test conditions.
• Check that the test speed setting satisfies the specifications of the instrument.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
• Check that the test speed setting satisfies the specifications of the instrument.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
Alarm Code. 6104: Parameter Error (2), Stroke Speed Is Outside Control Range.
• Check the test conditions.
• When stress or strain control is performed, check that the stress or strain increasing rate is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
• When stress or strain control is performed, check that the stress or strain increasing rate is within the effective range.
• Check that the current configuration including the connected sensors is appropriate for the desired test.
Alarm Code. 7001: EEP-ROM (PF) Error, EEP-ROM Init. Error, Restart Instrument.
Alarm Code. 7002: EEP-ROM (PF) Error, EEP-ROM Write Error, Restart Instrument.
Alarm Code. 7003: EEP-ROM (PF) Error, EEP-ROM Read Error, Restart Instrument.
Alarm Code. 7101: EEP-ROM (U1) Error, EEP-ROM Init. Error, Restart Instrument.
Alarm Code. 7102: EEP-ROM (U1) Error, EEP-ROM Write Error, Restart Instrument.
Alarm Code. 7103: EEP-ROM (U1) Error, EEP-ROM Read Error, Restart Instrument.
Alarm Code. 7201: EEP-ROM (U2) Error, EEP-ROM Init. Error, Restart Instrument.
Alarm Code. 7202: EEP-ROM (U2) Error, EEP-ROM Write Error, Restart Instrument.
Alarm Code. 7203: EEP-ROM (U2) Error, EEP-ROM Read Error, Restart Instrument.
Alarm Code. 7301: EEP-ROM (U3) Error, EEP-ROM Init. Error, Restart Instrument.
Alarm Code. 7302: EEP-ROM (U3) Error, EEP-ROM Write Error, Restart Instrument.
Alarm Code. 7303: EEP-ROM (U3) Error, EEP-ROM Read Error, Restart Instrument.
Alarm Code. 9000: Battery Error, Clock’s Battery Voltage Is Low. Replace Battery.
Alarm Code. 9100: Load Frame Setting Error, Load Frame Cannot Be Recognized. Restart Instrument.
Alarm Code. 9900: System Error, Undefined Error, Restart Instrument.
• Turn off and on the instrument.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.
• If the error still persists after the power is turned off and on, contact a Shimadzu sales or service representative.