FAQ - Frequently Asked Questions
- Products Search > Non-Destructive Testing (NDT) Systems > inspeXio SMX-225CT > (SMX-225CT) X-ray generator trouble
(SMX-225CT) X-ray generator trouble
(SMX-225CT) X-ray generator trouble
Answer
« The interlock indicator lamp is illuminated red, in the X-ray control area in the CT software inspeXio64 »
Cause 1: Is the sliding door or maintenance door on the shield box open?
Corrective Measures 1: Securely close the sliding and maintenance doors on the shield box.
Cause 2: Is the [OPERATE] key switch on the operation box turned to [OFF]?
Corrective Measures 2: Turn the [OPERATE] key switch on the operation box to [ON] to restart the CT software inspeXio64.
Cause 3: Is the X-ray key switch on the X-ray panel unit in the [OFF] position?
Corrective Measures 3: Turn the X-ray key switch on the X-ray panel unit to the [ON] position.
Click here for "(SMX-225CT) Supplying Power to the System".
Cause 4: Is the vacuum gauge output value 41 or higher?
Corrective Measures 4: Verify the vacuum gauge output value.
« The [Power Limit] indicator in CT software inspeXio64 appears red during X-ray emission »
Cause: Have high voltage cables been greased on a regular basis?
Corrective Measures: Contact your system manager to have the high voltage cables greased by a Shimadzu sales or service representative.
« The [Overheat] indicator in CT software inspeXio64 appears red during X-ray emission »
Cause 1: Has the X-ray tube become too hot?
Corrective Measures 1: Shut off X-ray emissions and wait about 30 minutes.
Cause 2: Is the water level in the cooling water tank too low?
Corrective Measures 2: Add cooling water to the cooling water tank.
Click here for "(SMX-225CT) Refilling Cooling Water".
Click here for "(SMX-225CT) Refilling Cooling Water".
« The communication error indicator lamp is illuminated red in the X-ray control area in the CT software inspeXio64 »
Cause 1: Is the communication cable disconnected between the HVC unit and the control computer?
Cause 2: Is the status displayed on the X-ray panel unit 200?
Corrective Measures: Make sure that communication cable connector (COM1) between the HVC unit and the control computer is properly connected to COM1 communication port of the control computer, and restart CT software inspeXio64.
If that does not resolve the problem, the turbo molecular pump may have malfunctioned.
If that does not resolve the problem, the turbo molecular pump may have malfunctioned.
« X-rays are not being emitted »
Cause 1: Has the filament burnt out?
Corrective Measures 1: Contact your system manager to replace the filament.
Click here for "(SMX-225CT) Replacing the Filament"
Cause 2: Has the interior of the X-ray tube become dirty/contaminated?
Corrective Measures 2: Contact your system manager to clean the interior of the X-ray tube.
Click here for "(SMX-225CT) Cleaning the X-ray Tube Vacuum Chamber".
Cause 3: Is the X-ray key switch on the X-ray panel unit in the [OFF] position?
Corrective Measures 3: Turn the X-ray key switch on the X-ray panel unit to the [ON] position.
Click here for "(SMX-225CT) Supplying Power to the System".
Cause 4: Is the [OPERATE] key switch on the operation box in the [OFF] position?
Corrective Measures 4: Turn the [OPERATE] key switch on the operation box to [ON] to restart the CT software inspeXio64.
Click here for "(SMX-225CT) Supplying Power to the System".
Cause 5: Is the [EMERGENCY STOP] button on the operation box pressed?
Corrective Measures 5: Unlock the [EMERGENCY STOP] button on the operation box and restart the CT software inspeXio64.
Click here for "(SMX-225CT) Restoring the System After an Error Shutdown".
Corrective Measures 5: Unlock the [EMERGENCY STOP] button on the operation box and restart the CT software inspeXio64.
Click here for "(SMX-225CT) Restoring the System After an Error Shutdown".
« Aging does not finish »
Cause: Does the vacuum gauge output display indicate 15 or higher?
Corrective Measures: Make sure the vacuum gauge output display indicates 15 or less, then repeat aging.
« The Startup inspection wizard does not proceed to the next window »
Cause: Is the X-ray key switch on the X-ray panel unit in the [OFF] position?
Corrective Measures: Turn the X-ray key switch on the X-ray panel unit to the [ON] position.
Click here for "(SMX-225CT) Supplying Power to the System".
« After replacing the filament, an error window is displayed during the Automatic Filament Current Adjustment »
Cause: After replacing the filament, did you forget to click the [Reset] button of the Usage time after filament replacement?
Corrective Measures: Open the [X-Ray Maintenance Schedule] window and click the [Reset] button in [Usage time after filament repl.] to reset the X-ray irradiation time since filament replacement to zero hours.
Corrective Measures: Open the [X-Ray Maintenance Schedule] window and click the [Reset] button in [Usage time after filament repl.] to reset the X-ray irradiation time since filament replacement to zero hours.
Click here for "(SMX-225CT) Replacing the Filament".
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