FAQ - Frequently Asked Questions

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  • No : 6065
  • Date of Issue : 2021/05/18 15:33
  • Last Updated : 2021/06/16 09:24
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AOC-20s sample vial removed[Error Code:6021]

The following causes are possible.
• Grip was not firm enough. Vial dropped when it was being lifted.
• AOC is set to use the two-dimensional code reader while there is no two-dimensional code reader attached.
Category : 

Answer

Check and perform the following.
• Redo the teaching using the vial to be used for actual analysis.
   [In case of AOC-30i]
      AOC-30i_AOC-20sU_SamplerTeaching.pdf
   [In case of AOC-20i]
      AOC-20i_AOC-20s_SamplerTeaching.pdf
• Check the two-dimensional code reader configuration.

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