FAQ - Frequently Asked Questions

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Frequently Referenced FAQ

Latest FAQ

FAQ within [ Common ]

21-30 of Total 34

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  • Baseline Does Not Stabilize

    Tighten the leaking connection. Prevent air flow from directly hitting the instrument. If a detector with temperature-control functionality is used, check ... Show Detail

    • No：4274
    • Date of Issue：2020/12/03 10:01
    • Brached FAQ

  • Solvent Delivery Pressure Increases

    Inspect the detector flow channels. Inspect/replace the column. Does the pressure increase even after backflushing the outlet tubing? Replace the outl... Show Detail

    • No：4273
    • Date of Issue：2020/12/03 09:56
    • Brached FAQ

  • The baseline undulates

    Is there a strong air flow blowing onto the system from an air conditioner, for example? Use a barrier or other means to block air flow from hitting t... Show Detail

    • No：4267
    • Date of Issue：2020/12/03 09:24

  • Error Code:[0x5F05] FATAL UNEXPECTED ERROR

    «Main Cause» The system was restarted for safety reasons, because a system error occurred. «Countermeasure» Restart the system again. If it occurs frequentl... Show Detail

    • No：3855
    • Date of Issue：2020/12/02 16:43

  • Error Code:[0x5F04] FATAL USER DATA

    «Main Cause» Data was initialized because the saved user data was incorrect. «Countermeasure» Instrument performance is not affected, but double-check respe... Show Detail

    • No：3854
    • Date of Issue：2020/12/02 16:43

  • Error Code:[0x5F03] FATAL CALIBRATION DATA

    «Main Cause» Data was initialized because the saved calibration data was incorrect. «Countermeasure» Instrument performance might be affected. Contact a Shi... Show Detail

    • No：3853
    • Date of Issue：2020/12/02 16:43

  • Error Code:[0x5F02] WARNING NO PAIRING

    «Main Cause» Default settings were not set after operation panel replacement. «Countermeasure» The system can continue to be operated as it is, but the inst... Show Detail

    • No：3852
    • Date of Issue：2020/12/02 16:43

  • Error Code:[0x5F01] WARNING BACKUP DATA

    «Main Cause» Backup data cannot be loaded from the main unit. «Countermeasure» The system can continue to be operated as it is, but functionality for backin... Show Detail

    • No：3851
    • Date of Issue：2020/12/02 16:43

  • Error Code:[0x5F00] ERROR UNUSABLE PANEL

    «Main Cause» Communication failed between the operation panel and the main unit. «Countermeasure» Switch the instrument power OFF and contact a Shimadzu sal... Show Detail

    • No：3850
    • Date of Issue：2020/12/02 16:43

  • Initial IP address, Log in ID, Pass word (HPLC)

    · Instruments [CALIBRATION] menu PW: 00000 · CBM-20(lite)/40(lite), SCL-40 IP address: 192.168.200.99 Sub-net mask: 255.255.255.0 Web contro... Show Detail

    • No：4395
    • Date of Issue：2020/11/11 10:50

21-30 of Total 34

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