FAQ - Frequently Asked Questions

There is leakage from a flow channel connection

Is the connection loose or damaged? Tighten the connection. If the leak persists after tightening the connection, then replace the connection. Show Detail

There is leakage from a gap in the low pressure valve

Is the airtightness of the rotor and stator decreased? Inspect/replace the rotor and stator. Show Detail

There is leakage from a gap in the high pressure valve

Is the airtightness of the rotor and stator decreased? Inspect/replace the rotor and stator. Show Detail

The rinse solution volume in the seal automatic rinsing k...

Is there leakage from the plunger seal? Replace the plunger seal. If the plunger seal service life was extremely short, then also replace the plunger. Show Detail

Error Code:[0x5298] ERROR HPV4 ERROR

«Main Cause» The HPV 4 in the autosampler's connect has detection the error. «Countermeasure» Check the HPV 4. If the we is not cleared, turn off the instru... Show Detail

Error Code:[0x5297] ERROR HPV3 ERROR

«Main Cause» The HPV 3 in the autosampler's connect has detection the error. «Countermeasure» Check the HPV 3. If the we is not cleared,turn off the instrum... Show Detail

Error Code:[0x5296] ERROR FCV SETTING

«Main Cause» FCV port setting is not appropriate. «Countermeasure» Check the setting of FCV ports. Show Detail

Error Code:[0x5295] ERROR DL.V ERROR

«Main Cause» The DL.V valve connected to the autosampler has detected an error. «Countermeasure» Check the power supply of the column oven where the DL.V va... Show Detail

Error Code:[0x5294] FATAL H/W ERROR XXXX

«Main Cause» Error in H/W. «Countermeasure» Turn off the instrument and contact a Shimadzu sales or service representative. Show Detail

Error Code:[0x5293] ERROR FCVx IS LOCAL

«Main Cause» FCV became local mode during analysis. «Countermeasure» Check if the remote LED of the FCV is lit. Show Detail