FAQ - Frequently Asked Questions

SCD furnace temperature sensor is down [Error Code:6101]

Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative to ask for part replacement. Show Detail

DET#1 2 3 4 flame is out[Error Code:4109 4110 4111 4112]

Check that the column is connected. Check also that there is no leak at column connections. Check that the column insertion length is appropriate. Ca... Show Detail

SCD hydrogen was overpressure[Error Code:6164]

・Check that the gas supply pressure is within the range below. ・If the gas supply pressure is appropriate, turn off the main power of the in... Show Detail

APCy set point not reached[Error Code:2026 2027 2028 2029...

・Check that the gas main valve is open. ・Check that the gas supply pressure is higher than the set pressure. ・Check that no tubing connections are loose an... Show Detail

DetAPCn air set point not reached[Error Code:2016 2019 20...

・Check that the gas main valve is open. ・Check that the gas supply pressure is within the range below. ・Check that the supply pressure is sufficient ... Show Detail

DetAPCn hydrogen set point not reached[Error Code:2015 20...

・Check that the gas main valve is open. ・Check that the gas supply pressure is within the range below. ・Check that the supply pressure is sufficient ... Show Detail

DetAPCn makeup set point not reached[Error Code:2014 2017...

・Check that the gas main valve is open. ・Check that the gas supply pressure is within the range below. ・Check that the supply pressure is sufficien... Show Detail

Oven door is open[Error Code:1061]

Close column oven door and press [Reset]. If the error appears even with the oven door closed, turn off the main power of the instrument, stop gas supply, a... Show Detail

DET#n set temperature is low[Error Code:1049 1050 1051 1052]

・To prevent detector contamination, set a detector temperature higher than the column oven temperature. ・When setting a detector temperature lower than the ... Show Detail

COL CRG is out of control[Error Code:1034]

・When oven door opens, close the door and press [Reset]. ・When coolant becomes empty, turn off the main power of the instrument and replace coolant. ・If th... Show Detail