FAQ - Frequently Asked Questions

AOCm installation error[Error Code:6010 6032]

Check that the auto injector is mounted correctly and not at an angle. Show Detail

AOCm sample vial is not set[Error Code:6008 6030]

[In case of AOC-30i] • Check whether vials conforming to the equipment are being used. • Check whether the operating environment is appropriate... Show Detail

AOCm can not start[Error Code:6004 6026]

Close the door, remove the cause, and press the [RESET] button. If the error occurs again after taking the measures, turn off the main power of the instrume... Show Detail

AOCm plunger error[Error Code:6003 6025]

• If the plunger is bent, replace the syringe. • If the plunger is not working properly, clean the plunger or replace the syringe. • Revise the wash count ... Show Detail

AOCm syringe error[Error Code:6002 6024]

[In case of AOC-30i] • Check that the auto injector is mounted correctly and not at an angle. • Replace the syringe. If the error appears even after... Show Detail

AOCm rack error[Error Code:6001 6023]

[In case of AOC-30i] Turn off the main power of the instrument, stop gas supply, and contact your Shimadzu sales/service representative. [In case o... Show Detail

AOCm CH2 command error[Error Code:6007 6029]

Set the auto sampler use and sub injector use according to the actual device configuration. If the error occurs again after taking the measures, turn ... Show Detail

APCy control irregularity[Error Code:2112 2113 2114 2115 ...

Check that the supply pressure to each unit is within the range below. Check that the gas supply pressure is stable. If the error appears repeatedly ... Show Detail

DetAPCn makeup control irregularity[Error Code:2100 2101 ...

Check that the supply pressure to each unit is within the range below. Check that the supply pressure is sufficient for the gas of each unit to flow. Che... Show Detail

CARn purge control irregularity[Error Code:2091 2092 2093...

Check that the supply pressure to each unit is within the range below. Check that the supply pressure is sufficient for the gas of each unit to flow. Che... Show Detail